Gaya APA

Pratama, I, P, A, E. (2019). Customer Relationship Management (Crm) Teori Dan Praktek Berbasis Open Surce . Bandung: Informatika.

Gaya MLA

Pratama, I, Putu, Agus, Eka. "Customer Relationship Management (Crm) Teori Dan Praktek Berbasis Open Surce". Bandung: Informatika, 2019. Text.