Gaya APA
Bambang, S. (2008).
Secret ReceptionistSkills For 5 Stars Hotels Fornt Office Operations .
Yogyakarta:
Penerbit Andi.
Gaya MLA
Bambang, Sujatno.
"Secret ReceptionistSkills For 5 Stars Hotels Fornt Office Operations".
Yogyakarta:
Penerbit Andi,
2008.
Text.